ANNUAL ADMINISTRATION REPORT FOR THE YEAR 2016-17

Date:
02.01.2017

DRAFT MATERIAL FOR ANNUAL ADMINISTRATION REPORT FOR THE YEAR 2016-17

 

DEPARTMENT OF TOURISM

 

  1. INTRODUCTION

The Administrative head of the Department is the Pr. Secretary (Tourism).  The Department of Tourism is headed by Director, who is also functioning as the Ex-Officio Joint Secretary to the Government.  Besides being involved in policy formulation, the Department undertakes planning and development of basic infrastructure, promotion, publicity and marketing of Goa as an ideal tourist destination throughout the year, both within the country and abroad.  The Director of Tourism exercises the statutory powers of the “Prescribed Authority”, under the Goa Registration of Tourist Trade Act, 1982 and as the “Competent Authority” under the Goa Tourist Places (Protection and Maintenance) Act, 2001.

 

  1. ORGANIZATIONAL CHART OF THE DEPARTMENT:

 

The Administrative Head of the Department is the Secretary (Tourism).  The Department of Tourism is headed by the Director who is also functioning as the Ex-Officio Joint Secretary to the Government.  He is assisted by 4 Deputy Directors, 5 Assistant Directors, and one OSD, One Deputy Director of Accounts, One Assistant Accounts Officer.  The Department of Tourism has 2 Zonal Offices at North Goa and South Goa, which are headed by Deputy Director of Tourism and Prescribed Authority.  The total strength of the Department is 201.

 

 

 

 

Besides above, as proposed by Government of India, Ministry of Tourism and based on their guidelines, this Department has Formulated Tourist Security Force for the safety and security of Tourists and set up a tourist friendly and sensitive organization so as to effectively deal with cases of harassment and misbehaviors with the tourists under the Administrative control of Department of Tourism.  In this context, Department has appointed Taluka Level Supervisor, Tourist Wardens amongst Ex-servicemen, LDC and Tourist Warden Drivers (Civilian) on contract basis.

The Tourist Security Force accompany the officials during the conduct of raids for confiscation of unauthorized materials brought for the sale / trade on the beaches and during the course of demolition of illegal Shacks erected on the beaches.  Also at time when the flying squad attached with this Department conducts surprise raids to check the illegal placement of deckbeds on the beaches.

Presently, the total TSF personnel initially and newly recruited (contract basis) deployed on the beaches are as under;

  1.  Taluka Level Supervisor  –  3 no.
  2. Tourist Wardens – 49 nos.
  3. Tourist Warden Driver  –  27 nos.
  4. L.D.C. – 5 nos.

 

  1. Functions and duties carried out by various section of this Department are listed below:
    1. ADMINISTRATION SECTION:

Administration Section is headed by the Head Clerk, who looks after maintenance, cleanliness and upkeep of the entire office premises, maintaining details of each and every staff members, their personal files, leave records, muster roll, movement registers, confidential reports, promotions of staff, recruitment of new staff, transfers, etc.  Maintenance of staff quarters at Britona Complex and Government accommodation, maintenance of Air Conditioners, Copier / Cyclostyling machines, typewriters, intercom system, computers, etc.  Renovation of office premises, maintenance of vehicles, procurement and distribution of office stationery, furniture, etc.  Inward – Outward registers of all the office correspondence, Recreational and Conference Hall, etc. Creation of new posts / revival of posts, purchase of vehicles, furniture, stationeries, etc.

 

  1. PLANNING SECTION:

The Planning Section looks after the planning and implementation of infrastructural projects relating to touristic importance undertaken by the Department through State Funds as well as Financial Assistance from the Central Government. The subjects pertaining to landed properties belonging to Department are handled by this section i.e. land acquisition for Departmental projects, re-survey/re-demarcation, mutation and removal of encroachments in Departmental landed properties. One Statistical Assistant is deputed from the Planning, Statistics & Evaluation Department under this Section to look after all the statistical details of tourist [domestic and foreign] as well as plan matters relating to the Department.

 

  1. REVENUE SECTION:

Revenue section looks after maintenance & cleanliness of beaches, tourist places, Beach safety and Lifeguarding on nominated beaches and water bodies,permissions for setting up of temporary shacks and deckbeds on the beaches, granting of permissions to hold tourism events (major/minor) on the touristic places, NOC for film shooting on touristic places under jurisdiction of this Department, court matters pertaining to the Department, leases of Departmental properties and implementation of the Goa Tourist Places (Protection & Maintenance) Act, 2001.

 

  1. INFORMATION SECTION:

The section looks after Promotion and marketing of Goa as a tourist destination, both within the country and overseas by participating in various national and international events/ road shows. Production and printing of tourist publicity literature and promotion through print and electronic media for promoting Goa. Organization of Carnival & Shigmo festival, Food & Cultural Festival, Grape Escapade and Celebration of World Tourism Day is also looked by this Section along with Maintenance and updation of the Department’s website

 

  1. ACCOUNTS SECTION:

The Section is headed by a Dy. Director of Accounts and is assisted by an Assistant Accounts Officer & Accountant who are deputed from the Directorate of Accounts, who alongwith the clerical staff from this Department looks after the financial matters pertainingto the Department.

 

  1. NORTH ZONE OFFICE, PANAJI & SOUTH ZONE OFFICE, MARGAO:

The North and South Zone offices looks after the implementation and administration of the Goa Registration of Tourist Trade Act, 1982, with the Dy. Director of Tourism (North) being the Prescribed Authority (North) and Dy. Director of Tourism (South) being Prescribed Authority (South) in their respective jurisdiction. Under the said Act each and every activity such as accommodation, tours and travels, tourist transport, tourist guides, porters and notified goods like handicrafts, etc. have to be necessarily registered with the Department and registration once made is renewed annually.Issuing of NOC for erecting of temporary shacks/ huts/structures in private properties. Organization of workshops creating awareness on pedophilia, AIDS and other communicable diseases like Swine Flu, H1N1 (Bird Flu), etc. in coordination with Director of Health Services.

 

  1. ACTS AND RULES IMPLEMENTED BY THE DEPARTMENT:
    • The Goa Tourist places (Protection and Maintenance) Act, 2001:  to protect and maintain the tourist places from deterioration and erosion and preserve their tourism potentional.
    • Goa Registration of Tourist Trade Act, 1982:  to provide for the registration of persons dealing with tourists and for matters connected therewith. Fees for registration of various activities are register under Goa Registration of Tourist Trade Act, 1982.

 

  1. MAJORPHYSICAL ACHIEVEMENTS OF THE DEPARTMENT DURING 2016-17.
  2. Proposed Baga Beach Tourism Destination development work completed.
  3. Development and rejuvenation of Mayem Lake Boating site and theme park is in progress.
  4. Procurement of 4 nos. of buses for development of coastal circuit under Swadesh Darshan Schemes has been completed.
  5. The work of development, deployment, management, and operation of Water Safety Patrol almost throughout the coastline with State of Art facilities in the coastal waters of the State of Goa on turn key basis is in operation through M/s Drishti Lifesaving Pvt. Ltd, Dona Paula.
  6. Patrolling on the beaches is being carried out by the IRB Police personnel deployed on the beaches of Goa.
  7. Policy on Shacks, in government property on identified beaches of North and South Goa making it responsive to the aspirations of the local people as well as environment friendly has been implemented by formulation of Beach Shack Policy 2016-19
  8. Increase in tourist flow by over 19.5% in the year 2016 as compared to 2015.  The State received 63.31 lakh tourists in 2016 compared to 52.98 lakh tourists in 2015 (Jan to Dec).

 

  • Beach Cleaning: The efforts of the Government have resulted in winning awards for the best beach destination for the state.  Because of the beach cleaning activity which is taking place daily, Trip Advisor Travelers’ choice awards have been conferred on to 11 beaches of the state amongst the Top 25 beaches in India and 4 beaches of the state amongst the top 25 beaches in Asia for the year 2017 and Agonda Beach is listed on top 5 beach destination in Asia.  Similarly Travelers choice awards for the year 2017 have also been conferred on to 4 best beaches in India which are from Goa.  Goa figures on the first position as the best tourism destination within India on Trip Advisor website.  M/s. Drishti Lifesaving Pvt. Ltd. is carrying out the beach cleaning work at present.
  • Beach Shacks:With a view to create employment / business opportunities to the locals to earn their livelihood, Department has formulated the Tourism Policy for erection of temporary beach Shacks, Huts and other activities for the period of 2016-19 for 03 years and have issued 343 permissions for erection of temporary shacks on the government property. 
  • Beach Safety & Lifeguarding: Goa is the first state to provide Lifeguarding services on all our beaches and two water bodies’ viz. Mayem Lake and Dudhsagar Waterfall. It is being operated through M/s Drishti Lifesaving Pvt. Ltd. an ISO: 9001-2008 certified company. The services of lifeguarding are in operation in the State of Goa since the year 2008. The present contract is awarded for a period of 5 years starting from 1/7/2014. At present more than 600 lifeguards and 111 beach safety patrolmen with necessary equipments are deployed at all the nominated water bodies within the State. During the year 2016-17, 443 lives have been saved.

 

  • Department has started e-registration services of the activities registered under the Goa Registration of Tourist Trade Act, 1982 with M/s. GEL. The number of category-wise e-registration for the year 2016-17 is given below:-

 

Hotel

Photo- grapher

Guide

Dealer

Taxi

Water Sport

Travel Agent

Event

Shacks

North

2706

20

109

10

5452

1090

285

183

255

South

540

0

0

4

3157

285

98

0

88

Total

3246

20

109

14

8609

1375

383

183

343

 

  • Department has started single window system for according permission for organizing “Tourism related events” in the state. During the year, Department has issued permission for 182 nos. of minor event and one major event.
  • Adfactos PR, India largest PR Agency has been appointed to improve the perception of Goa in the minds of foreign and domestic tourists. A mobile based services for Goa Tourism aims at providing user friendly tourist guidance services through mobile devices to the final user. Tourists visiting Goa will be able to get easy and hassle-free access to information on Goa Tourism.

 

  • ACCOMMODATION CAPACITY: Till 31.10.2017, 3510 accommodation units (hotels) have been registered. The room capacity has increased to 38264 and the bed capacity to 66857.

 

  • CHARTER FLIGHTS: During the tourist season 2016-17,988 Charter flights has brought in 232679foreign tourists as against 798 charter flights  bringing,  158779foreign  tourist during the previous season.

 

 

  1. Financial aspects of plan and non-Plan scheme:
         

(Rs. In lakhs)

 Major Head,

 Name of the scheme

2016-17

Plan

Non Plan

B. E

R.E

Actual Exp.

B. E

R.E

Actual Exp.

3452-Tourism 

3452- Tourism

01-Tourist Infrastructure

001-Direction and Administration

01-Directorate of Tourism (N.P.)

     

686.10

580.10

566.15

101 - Tourist Centre

01-Tourist Information Centre Margao  (N.P.)

     

14.00

12.00

10.13

02-Tourist Information Centre Vasco-da-Gama (N.P.)

     

9.90

7.90

5.95

03-Maintenanance of beaches/places of Tourist Importance (N.P.)

     

74.50

45.00

38.19

04-Beautification of places of Tourist Interest (Plan)

206.00

184.00

162.88

     

05-Beaches Improvement Fund (N. P)

     

70.00

10.00

1.89

789 Special Component Plan for SC

01-Scheduled Caste Development Scheme (P)

10.00

0.00

       

800-Other Expenditure

02-Tourist Establishment (N.P.)

     

345.50

213.10

99.55

800-Other Expenditure

03-Tourist Establishment (Plan)

615.00

588.00

348.02

     

04-Traditional Festival Programmes (Plan)

10.00

0.00

       

05-Disposal of Garbage (Plan)

1200.00

1200.00

699.45

     

06-Participation in International Travel Markets (Plan)

1.00

1.00

0.00

     

07-Tourist Information and Facilitation Centre (Plan)

22.00

16.00

21.13

     

08-Maintenance of Historical Building/Monuments of Tourist Importance (Plan)

20.00

0.00

0.00

     

09-Hospitality and Entertainment Expenses (Plan)

10.00

1.00

0.04

     

10-Promotional of Tourism through Information Technology (Plan)

42.00

22.00

19.59

     

11-Assistance to Goa Heritage House Tourism Scheme (Plan)

81.00

1.00

0.00

     

15-Grants to GTDC (Plan)

5000.00

5000.00

5000.00

     

16-Amenities at Beaches (Plan)

1.00

1.00

0.00

     

21-Removal of River Princess

2572.00

2572.00

798.90

     

5452- Capital out lay on Tourism

5452- Capital out lay on Tourism

01-Tourist Infrastructure

101-Tourist Centers (Plan)

01-Tourist Centers (Plan)

383.00

100.00

40.19

     

06-Infrastructure Development in Cluster (Plan)

10.00

0.00

0.00

     

190-Investment in Public Sector and other undertaking (Plan)

01-Investment in Tourism Development Corporation (Plan)

1.00

1.00

0.00

     

796-Tribal Area Sub Plan

01-Scheduled Tribe Development Plan (Plan)

775.00

82.94

0.00

     

800-Other Expenditure

01-Beach Safety Management (Plan) 

3502.00

3502.00

4053.20

     

02-Establishment Charges Transferred from "2059"-PWD

2.00

0.00

0.00

     

03-Tools and plant charges transferred from "2059"-PWD

1.00

1.00

0.00

     

04-Other Works (Plan)

10.00

0.00

0.00

     

09-Contribution to GTDC (SPV) for Tourism Infrastructure Development (P)

8000.00

7200.00

4640.00

     

10- Construction of Tourist Police Station

50.00

0.00

0.00

     

7452- Loan for Tourism

 

7452- Loan for Tourism

01-Tourist Infrastructure

800-Other Loans

02-Loan Assistance to Goa Heritage House Tourism Scheme

50.00

0.00

0.00

     

04- Loans to GTDC for Infrastructure Development (Plan)

50.00

0.00

0.00

     

 

Grand Total

22624.00

20472.94

15783.40

1200.00

868.10

721.86

 

  1. Vision for future:
    • The Tourism Department has appointed M/s KPMG Advisory Services to formulate a forward thinking Tourism Master Plan and Tourism Policy for Goa which is expected to provide direction and guidance to the sustainable development of tourism in Goa over the short, medium and long-term.  It aims to develop a tourism roadmap for the State for next 25 years.
    • The Department aims to provide basic tourism amenities / facilities on all the tourists’ places in Goa and also offer diversified tourism products such as adventure tourism, eco-tourism, heritage tourism, medical tourism etc. in order to cater the needs of tourists of all categories.
    • Registration of trade related services to be made online.
    • Efforts are being made to attract more and more tourist both international and domestic.

 

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